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Why are you telling me this? PDF Print

Unfortunately, there are many users who believe that by downloading a free tool they are also entitled to free support. As long as they need support for personal use or a small business this is fine. However, we find ourselves increasingly in a situation where people pretend free support while at the same time charging others for the knowledge gained from our experience. This is unfair to us and unfair to all the honest users out there.
 
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